"First time, i called for spark plugs for my 02 vfr800. They were in stock. I headed there after work to pick them up. Went home to install. Wrong plugs. Went in following week to return and exchange. Was told i was given plugs for previous model year. They did not have exact matching plugs but had a set that would work. Bought them and brought them home. Wrong plugs.... Went back to return... Ordered correct plugs online for half the price at the gas station since my tank was almost empty after all those trips. "
"I was sweating like crazy so I came in to check out mesh riding jackets. The salesman was very helpful. He showed me quite a few options and gave me fitting advice. He was knowledgeable about the products and features.
Thanks "
"Tim and Katie were phenomenal employees and coming from working in a specialized retail store this was impressive! Thank you so much!"
"I was looking for set of driving lights and Brandon helped me order the ones I liked. He took the time to find them for me and was a great help. Great customer service always at Cycle Gear.
Monte "
"They always have what I need For the best price. "
"I went in for a gift and found everything I was looking for u didn't need to go to any other store! "
"It really took too long to return (exchange) the gloves I bought the day before. And there was a person in front of me that was returning stuff also, so my time at the store was around 20 minutes. You guys should check out how Target and Costco handle returns efficiently. Gloves were great."
"I went there to buy a helmet and the staff was really nice, knowledgeable and patient. I wanted to stay within a certain budget since it's my first helmet and I am not sure yet if I even going to be riding a lot. They were not pushy/salesy, but actually listen to what I wanted. Ensured the fit of every helmet I tried and then even suggested to take a look in clearance (they just previous models) maybe I get lucky and find something there. Yes I did! Saved me a ton of money, for just trying out the whole motorcycle thing. Should I stick with it, I will definitely be back to buy another helmet."
"I bought a tracksuit, gloves, and boots, the only thing I didn't have to settle on was the gloves. The suit was out of stock (entire company including website) for 2 of the 3 color options in my size and they didn't have a single pair of boots in my size for me to try on. I had to order a pair and guess on the size and of course they didn't have the color I wanted. "
"Trying to get some help can be tough in this store. "
"Nice people and nice selection for every type of rider"
"Big selection, great products and friendly staff."
"No customer service at all, I had to track someone down when I needed something off a top rack. Only bought something because it was on sale but normally I wouldn't have."
"went in for new tires, was given all the advise needed to make a sound decision. Had them install the tires and safely rode home. Won't be the last set of tires I buy here. They earned my business. "
"Great to try on jacket and pants before buying them"